Instagram is about to introduce
a chain of new tools for businesses and brands using its platform. These tools
comprise business profiles with contact buttons and access to maps and
directions, as well as tools for tracking the analytics around posts, and a
mobile ad-buying experience.
Instagram’s analytics offering
will be called “Insights,” and will be focused on two main areas: follower
demographics and post analytics. The
follower analytics section offers demographic details about your audience,
including followers’ location, age and gender. Location information is
available by country or by city, which makes it useful to bigger brands all the
way down to smaller, local businesses. Knowing where the majority of users are
based can also help businesses better determine when to post content – though
to some extent, Instagram’s new algorithmic-based timeline will disrupt that flow
by personalising the feed to each user, rather than presenting posts in
chronological order.
This updated timeline is still
rolling out, Instagram told TechCrunch some days ago, although a number of
users are already seeing it live in their app.
Aside seeing details such as gender and age, graphed out as a circle graph and bar chart, respectively, the
follower analytics’ section also lets you track how many new followers you have
gained on an hourly and daily basis. This can better help pinpoint which posts
worked to convert users to followers, or which posts may have spread virally.
However, the post analytics
section focus on just your Instagram content, and how it is performing.This lets
you track data on things such as impressions, reach, website clicks, and other
follower activity. Impressions refer to the total number of times your posts
have been seen, while reach shows you the number of unique accounts that have
seen any of your posts. Website clicks lets you track how many people click the
link in your profile, which business often use to link to their website. The
“Follower Activity” area here also helps businesses and brands better time
their posts, as it displays the most popular times of the day when your
followers are using Instagram.
Another module in this section
lets you see your top posts sorted by impressions for either the past week or
month. This area is especially interesting because it’s not a simple chart, but
rather presented as a grid of image thumbnails with the number of impressions
that post received is overlaid on top. This not only helps you to track which
posts did well, but by viewing them all as images, you’re able to better
visualise the content that works best for your audience.
This can also help
you track how your posts perform over time – that is, do followers and others
go back and surface older posts, or do they only click on new content?
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